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Security is a key concern for all parties
when transacting online business. At ResAvenue,
we have ensured you have no worries on this front as you expand
your operations in cyberspace. Listed here are our key security
measures:
Handling your customers' sensitive data
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ResAvenue
adopts stringent security measures to ensure that critically
sensitive information, such as your customer's personal information
and their credit card details, are protected.
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Your customers' entire
credit card Authorization is done using ICICI E-PAYMENTS LTD.(PAYSEAL)
High End Secure Payment Gateway.
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Your customers enter
all their personal information and credit card details on ResAvenue's
secure server and the same is encrypted before it is transmitted
over the Internet to the PAYSEAL payment gateway.
Secure technologies for ResAvenue's
server
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ResAvenue's
server is behind security firewalls to ensure maximum protection
of your customer's details. This guarantees that your information
is inaccessible to any third party.
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ResAvenue
uses industry-standard SSL (Standard Sockets Layer) Technology,
which is used worldwide, for this data encryption.
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ResAvenue
also follows strict in-house security guidelines for ensuring
confidentiality of your customer information.
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Since the Payment Gateway
application software is maintained at PAYSEAL'S secure high
end server, new payment technologies, standards and features
are automatically implemented as they emerge. PAYSEAL'S payment
gateway is integrated with risk management component, which
empowers them with the ability to control risk effectively.
These robust risk management tools and fraud filters include:
1) Risk Management Rules and Parameters.
2) Negative Files.
3) Risk Management Queries, thereby making your E-commerce transactions
safe and confidential.
Internationally Certified Security standards
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ResAvenue
is registered with Verisign, the world's best and most trust
worthy
Net Authentication Agency. Click
here to verify our certificate.
Hence, with ResAvenue
by your side, the benefits of the latest technologies are yours
without you having to change your interface. Stay ahead in the
rapidly changing landscape of E-commerce. For now, no matter
how fast the transactions grow in volume, regardless of your
website size or hosting environment, things never go out of
control.
What
is Card Verification Method (CVM)?
The Card Verification Method, or CVM , consists of a 3 or 4-digit
numeric code that is printed at the back of the credit card along
with (after) the credit card number, where the card holder signs
in his signature on the card. This additional 3 or 4 digit numeric
code is not embossed on the card nor available in the magnetic stripe.
This additional 3 or 4 digit is code is featured / incorporated
on all Master Cards and Visa cards issued worldwide, including cards
'Valid only in India and Nepal'. Visa calls this security feature
as CVV2 and Master Card calls it as CVC2.
Why CVM?
The purpose of CVM is to ensure that the person submitting the transaction
is in possession of the actual card, since the code cannot be copied
from charge slips / receipts or skimmed from the magnetic band.
ResAvenue
requests your customer to provide this numeric code for your order
and submits it with the authorization through the Citibank gateway.
The card processor (i.e. Visa or Master Card) will then validate
the code supplied with the number on record for the specific card,
and return a match/no-match response.
Securing your customers
According to a Gartner Group survey, 98% of the credit card numbers
that the hackers / fraudsters are able to collect, are through charge
slips thrown away by retailers / restaurants / Shopping Malls etc.,
which contains the Card Holder's Name, the 15 or 16 digit credit
card number and the expiry date. This extra 3 or 4 digit numeric
code is not printed anywhere in the charge slip. Therefore the hackers
/ fraudsters cannot use these credit card numbers on CVM-validated
transactions.
World Wide statistics have shown that fraud rates on transactions
with verified CVM codes have been significantly lower than those
for transactions without CVM (fraud rates on CVM-validated transaction
are reportedly 90% lower than those for non-CVM transactions). The
Card Verification Method process is an expensive proposition for
the payment gateways and is therefore not incorporated by any Payment
gateway in India with the sole exception of Citibank.
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