Online Hotel Reservation Software with Payment Gateway.
Frequently Asked Questions
Find answers to the most commonly asked questions about the ResAvenue's Reseller Program. If you don't find the answer to questions you have about our reseller programs here, send us a mail at contact@resavenue.com requesting more information about your question, and we'll be happy to assist you.
What is ResAvenue?
ResAvenue is a fully hosted, plug-and-play booking engine that integrates directly into the hotel's branded website, thereby enabling the Hoteliers to save big money on recurring high-end hardware costs, software licenses and expensive technical manpower.
Not just that, ResAvenue in association with Pegasus is offering its partner hotels free GDS connectivity to the leading global distribution systems.
What is the ResAvenue reseller program?
ResAvenue's Reseller Program is designed to reward Internet-related businesses (ISOs, ASPs, PSPs, VARs etc) that are looking to market real-time online reservations and payment solutions to their hotel customers. ResAvenue has specially created this Reseller Program to allow such companies and consultants to tap the commercial opportunity by offering our services to their hospitality customers.
Why should I become a ResAvenue Reseller?
By becoming a ResAvenue Reseller, you can bundle the ResAvenue Internet hotel reservation solution with your services and deepen the relationship with your clients & also earn additional revenue from each customer through the ResAvenue Reseller Program.
Who is the ResAvenue reseller program for?
If you are an Internet Service Provider, web hosting solution provider, web developer, designer, SEM Professional or even someone who has an interest in the hospitality industry, Avenues offers you a unique business opportunity - the 'ResAvenue Reseller Program'.
What is my role as a ResAvenue reseller?
By becoming a ResAvenue Reseller, you will be able to combine your services with our solution to offer your customers (from the Hospitality Industry) complete 'all-in-one' solutions.
For example: Your Services: Website design and Hosting + Our Solution: ResAvenue, a complete online hotel reservation solution. Put together, you can provide your hotel client a powerful online sales channel through his website.
This value addition will enhance your relationship with your customer, increase sales and maximize the profits of you and your hotel customer.
What are the incentives for me to join the Program?
One of the most distinguishing features of the ResAvenue Reseller Program is that there is no investment required. Moreover, the reseller earns 0.50% for more than 10 accounts acquired by him, which is also negotiable up to a maximum of 1% depending upon the number of properties the reseller has committed.
What other benefits does the ResAvenue Reseller Program offer?
By opting for the ResAvenue Reseller program you can earn a residual income of 1% for life until the hotel is Live with ResAvenue and if in the near future you decide to discontinue the contract with the company. Also, you can offer your customers complete end-to-end eCommerce solutions including online payments, without having to take on the risk on behalf of the hotel.
Do I need to invest to become a ResAvenue reseller?
No, there are no investments needed to become a reseller.
What is ResAvenue's Popular Scheme?
The ResAvenue Popular Scheme is designed for hotel properties who wish to use their own website to sell more rooms and offer an online reservation facility to their guests at a zero investment level. Through ResAvenue, Hotels enjoy improved profitability, minimization of no-show risk, increased occupancy and enhanced guest loyalty for an all-inclusive service fee of 6%, while guests benefit from instantly confirmed, credit card guaranteed reservations at the best rates online.
Some of its exclusive benefits are:
Zero setup costs
Minimal documentation required
Confirmed room reservations through the hotel website backed by a credit card guarantee
6% non-refundable reservations guarantee deposit of total room/package charge.
Does ResAvenue help us build a sales force team?
ResAvenue is a Multi-lingual Internet Hotel Reservation System with an in-built Multi-payments Options Online Payment Solution. It does not help build a sales force team.
Is the commission life long or till the termination of the agreement?
The commission is life long till the hotel is live with ResAvenue & not only till the termination of the agreement.
If we became resellers are there any minimum requirements that we have to meet?
No, there are no minimum requirements needed. However, it would be preferable for the reseller to have knowledge on the hospitality industry and contacts with Hotels.
When we as resellers bring in new accounts, will these new accounts be located on the ResAvenue servers or on independent 3rd party servers?
All ResAvenue accounts are hosted on our servers & there are no 3rd party servers involved.
How can I get more information about the Program?
For more information on the ResAvenue Reseller Program, you can email us at contact@resavenue.com or speak to a customer service representative on any of the following numbers:
+91-22- 67425555 / 26000816 / 32913622 / 66920419
What are the initiatives I need to take when I join the Reseller Program?
As a reseller, you will be responsible for extracting t & generation of leads, selling the ResAvenue booking engine to hoteliers further get the hotel Live and extract inventory on a timely basis along with customer relations.
How does ResAvenue ensure the security of private information and credit card for my client?
ResAvenue's state-of-the-art security systems are constantly updated to keep in touch with the latest in security procedures. PCI Compliance DSS 1.1, Verisign 128 bit encryption and Verified by Visa, MasterCard Secure Code and CVM online payment authentication processes keep your transactions safe. Also, our Risk Management team is on constant alert to ensure safety of all transactions.
Incase of any issues with regards to service and customer support who shall be the point of contact?
You can forward all your queries to us at contact@resavenue.com or speak to a customer service representative on any of the following numbers:
+91-22- 67425555 / 26000816 / 32913622 / 66920419
Can I manage the inventory on behalf of the hotel if they fail to do so?
Yes, the reseller can manage the inventory on behalf of the hotel, provided the hotel authorizes the Reseller to do so.
Can I get a monopoly for operating in a specific market? Or can I market ResAvenue in various other countries besides the one I operate from?
No, the reseller cannot get a monopoly for operating in a specific market; however you can market ResAvenue in various other countries depending on your performance.
Terms & Conditions Applicable to the Avenues Reseller Program:
The aim of the Reseller program from Avenues is to help the web hosting, domain registration and e-commerce solutions segment to add value to the service offering as well as complete their products / solution suites by offering online payment solutions.
Avenues intends to implement this Reseller program in a just and transparent way so that the end user of the solution faces least number of issues, operationally or commercially.
The Avenues Reseller program is investment based, offering Resellers up-front discount rewards upon their ability to market the online reservation and payment solution products with their existing sales program. The program is 100% web based and all actions from the Avenues end as well as the Reseller end will be in a self-service environment. A comprehensive back-office login will allow the Reseller to efficiently manage his account as well as keep him posted about his sales with Avenues. This will allow the Reseller to go about his normal business and allow Avenues to service his customer, keeping him informed on the status by email.