.com .com's treatment of personally identifiable information
collected from Sub-Merchants who use the ResAvenue
.compayment gateway services, as well as consumer
information that we acquire in the course of our business.
This Policy also covers the treatment of personally
identifiable information that ResAvenue
.com's back end technology providers / partners may
share with it.
This Policy does not apply to the practices of companies
.com does not own or control, or to people that ResAvenue
.com does not employ or manage. ResAvenue
.com is a wholly owned subsidiary of Avenues (India)
Private Limited. This Policy is specific to ResAvenue
.com and does not apply to Avenues (India) Private
limited or AuctionsAvenue.com or EscrowAvenue.com
or other Web sites or Internet services that are part
of or to be part of the Avenues Network.
1) Provide consumers notice of our information practices.
2) Offer consumers choices as to how their information
is used beyond the purpose for which the information
3) Offer consumers reasonable access to their information
and an opportunity to correct inaccuracies.
4) Take reasonable steps to protect the security and
integrity of personal information.
.com respects your privacy and wants to promote trust
and confidence on the internet. As such, ResAvenue
.com feels it is necessary to disclose to you what
information this site collects and tracks and what
we do with the information that we collect.
Information security is critical to our business.
We work to protect the security of your information
during transmission by using Secure Sockets Layer
(SSL) software, which encrypts information you input.
We store information gathered on secure computers.
The number of employees involved in the management
of the data center that have physical access to these
computers is limited. We use advanced security technology
to prevent our computers from being accessed by unauthorized
persons. It is important for you (Sub-Merchant) to
protect against unauthorized access to your Login
ID/password and to your computer. Be sure to sign
off when finished using a shared computer and otherwise
protect the password used to access the ResAvenue
.com collects personal information on our Sub-Merchants,
through the Sub-Merchant registration process, the
service agreement that they execute and various submitted
documents of the Sub-Merchant's creditability as required
from time to time. ResAvenue
asks customers to supply various personal data when
placing an order, such as name and address, telephone
number, and E-mail address. ResAvenue
.com uses this data only for the purpose of filling
an order, or communicating with the customer or Sub-Merchant
about the status of an order. The Sub-Merchants however,
are able to collect personal information on their
customers via the purchases that are made. The data
.com collects is used in the aggregate to give us
demographic information about the entire ResAvenue
.com audience in order to improve the service to you
and to our Sub-Merchants, to perform statistical analysis
of the collective characteristics and behavior of
our Sub-Merchants and visitors, to measure overall
patron demographics and interests regarding specific
areas of the ResAvenue
.com domain and to analyze how and where to use our
sites users link to, and which services Sub-Merchants
and visitors use.
We also track information like the domain name from
which you contact us, the pages you request, the products
you buy, the referring site, and the time that you
spend on the site. For everyone who visits an ResAvenue
.com Sub-Merchant purchase page, we log IP addresses,
the type of operating system that the your computer
uses, and the type of browser software used by you.
From the IP address, we can determine the Internet
Service Provider and the geographic location of your
point of connectivity.
If you are our Sub-Merchant then the personal information
you provide - name, address, etc.-allows us to inform
you about updates, or changes to the service and to
notify you of products and services of ResAvenue
.com, its backend service providers and affiliates
that we believe may be of interest to you.
.com uses reasonable precautions to keep the personal
information disclosed to us secure and will not disclose
this information to other individuals or organizations
unless required by law. However ResAvenue
.com will exchange information with other companies
and organizations for the sole purposes of fraud protection
and risk reduction. However, in the case of abuse
or breach of security, we are not responsible for
any breach of security or for any actions of any third
parties which receive the information illegally. ResAvenue
.com will not distribute customer information to be
used in mailing lists, surveys, or any other purpose
other than what is required to perform our services.
.com will send personally identifiable information
about you (Sub-Merchants) to other companies or people
when: 1) we have your consent to share the information;
2) we need to share your information to provide the
product or service you have requested; 3) we need
to send the information to companies who work on behalf
.com to provide a product or service to you (unless
we tell you differently these companies do not have
any right to use the personally identifiable information
we provide them beyond what is necessary to assist
Personally identifiable consumer information is also
shared with third parties (such as our Acquiring banks
and credit card processors) to the extent necessary
.com to deliver payment processing services.ResAvenue
.com is committed to safeguarding the privacy of our
customers' personal data. ResAvenue
.com may also link to a wide variety of other sites.
We are not responsible for their privacy policies
or how they treat information about their users.
If you (i.e. our Sub-Merchant) would like to view
the information we have collected from you and your
customers or you want to correct your information
or the billing/shipping details of your customers
or their IP addresses, Please go to Merchant Login
page and log into your account to view the above details
and to review your personal information. If you have
questions or suggestions, we can be reached by email
or by writing to us at:
Avenues (India) Private Limited.,
Plaza Asiad, Level Two,
Station Road, Santa Cruz(West),
Mumbai 400 054. India.
We respond to subpoenas, warrants, or other court
orders regarding information that is contained within
our access logs concerning any Sub-Merchant, customer
or visitor. We reserve the right to release that information
concerning any Sub-Merchant who we believe is in violation
of our content guidelines, even without a subpoena,
warrant, or other court order. We cooperate with law
enforcement agencies in identifying those who use
our servers and services for illegal activities.
We also reserve the right to report any illegal activity
by our Sub-Merchants or their customers to law enforcement
Please be aware that ResAvenue
.com does not control the acts of its Sub-Merchants
or visitors. All Sub-Merchants, customers and visitors
should be aware that, when they disclose personal
information such as their actual name, store's name,
e-mail address, etc. to third parties, the information
may be collected and used by others to send that person
unsolicited e-mail from other parties, outside of
.com. In the event that you encounter any ResAvenue
.com Sub-Merchant who is improperly collecting or
using information about users, please contact us by
emailing at contact@ResAvenue.com
If you feel that ResAvenue
.com has violated this Statement on Privacy in any
way, please contact us at contact@ResAvenue.com
that we may address this issue.