lagoon. A body of water protected
by a reef. Any small, calm body of water connected to
a larger body of water.
lanai. In Hawaii and other tropical
destinations, a porch or patio.
land arrangements. All travel
elements provided to a client after arrival at the destination,
such as hotel, sightseeing, and so forth.
land only. A fare rate that doesn't
include air transportation.
landau. A four-wheeled, horse-drawn
carriage.
landfall. The first sight of land,
as on a cruise.
landing fee. A charge levied by
an airport on an airline for the right to land a plane
at its facility.
landing strip. A basic, often
unpaved, runway for small planes.
landlocked. adj. Having no access
to the sea.
landlubber. A person new to ships
and sailing.
landmark. 1. A famous historical
building or location. 2. A prominent geographical feature
used for finding one's way.
larboard. See port.
last-room availability. A feature
of a CRS allowing up-to-the minute information on the
number of rooms available at a hotel.
last-seat availability. A CRS
capability similar to last-room availability but pertaining
to airline seats.
late booking fee. An additional
charge levied by some tour operators for reservations
made shortly before departure.
latitude. Angular distance measured
in degrees North or South of the equator.
launch. n. A small boat that ferries
cruise passengers to and from the shore.
lavatory. A toilet. Rest room.
layover. A stop on a trip, usually
overnight and usually associated with a change of planes
or other transportation.
LCAR. CRS. Luxury car.
LDW. Abr. Loss damage waiver (qv).
lead time. The amount or period
of time before the announcement of an event and its
occurrence, or between the notification that a task
must be undertaken and the time at which it must be
completed.
league. A measure of distance,
primarily nautical, of approximately three miles.
lectern. A small stand used by
speakers at formal meetings to hold notes and such.
See also podium.
lee. The side of a ship or island
away from the wind direction.
leeward. (Pronounced "LOO-erd")
See lee.
leg. A single segment of an itinerary.
lei. In Hawaii, a flower necklace
given in greeting.
leisure travel. Travel undertaken
for pleasure, as opposed to business travel. Often used
to indicate a trip of sevens days or longer, regardless
of its purpose.
letter of agreement. A contract
in the form of a letter from one person or company to
another; both parties must sign for the agreement to
become binding.
letter of credit. A document issued
by a bank or other financial institution attesting to
an individual's or company's ability to borrow money
within specific limits.
letter of intent. Typically, a
letter from a potential buyer to a seller indicating
the seriousness of the potential buyer's interest and
agreeing to hold in strict confidence any data provided
by the seller to assist the buyer in evaluating the
property or business being sold. Usually required by
the owner of an agency from a prospective buyer before
sharing proprietary information.
LHTL. CRS. Luxury hotel.
liability. Exposure to damage,
legal or financial.
liability coverage. Insurance
providing protection from claims by third parties.
license. 1. A permit obtained
from local government authorities to conduct certain
types of business activities, such as a restaurant,
or events, such as a parade. 2. An agreement under which
one company may use the logo or other property of another,
as on a tee shirt.
lido deck. On a cruise ship, the
area around the swimming pool.
lifeboat. Any small rowed or motorized
craft carried aboard a ship and used to remove passengers
from a ship in emergencies.
lifeboat drill. A required test
of a cruise ship's emergency procedures to be carried
out before or within 24 hours of sailing.
lift. 1. The maximum number of
airline seats available to a specific destination during
a specific period. 2. The aerodynamic force that makes
it possible for a plane to fly. 3. Brit. An elevator.
limited purpose card. A credit
card that can be used only for travel expenditures,
for example, and not for general purchases.
limited service agency location.
A branch of a travel agency that takes reservations
but doesn't provide ticketing.
limited service hotel. A hotel
without a restaurant.
limousine. A large chauffeured
vehicle for hire, as opposed to a taxi.
line. A rope on a ship.
linen. In a hotel, sheets and
towels that are changed daily.
liner. A large passenger-carrying
ship.
liquidated damages clause. In
a contract between a travel agency and a CRS vendor,
a stipulation that should the agency switch vendors
before the contract expires, the original vendor will
be due payment for the fees it would have received had
the contract remained in effect for its full length.
liveried. In uniform, as a liveried
chauffeur.
livery. The uniform worn by some
employees, such as chauffeurs and doormen.
llama. A long-necked animal native
to South America; used as a pack animal on some trekking
and hiking vacations.
LNI. CRS. Lanai (qv).
LO. CRS. Domestic transportation
tax.
load factor. The percentage of
available space on a plane or other mode of transportation
that has been sold to date.
loading apron. A moveable platform
on a ship, such as a carferry (qv), that allows vehicles
or other cargo to be moved on an off.
load lines. See "plimsoll line."
local. n. or adj. Stopping at
every station, as a train.
local fare. 1. The fare on a direct
flight. 2. A fare for transportation on a single carrier.
lodge. A type of hotel, typically
of a rustic character in a national park or similar
setting.
lodging. Any accommodation. A
room in a hotel.
log. An official record of events
on a minute-by-minute or hour-by-hour basis, as a ship's
log.
logo. The trademarked symbol of
a business.
longitude. Angular distance measured
in degrees East or West of the prime meridian (qv).
longshoreman. A dock worker.
loo. Brit. A toilet.
look-to-book ratio. The number
of people who visit a travel agency or agency web site,
compared to the number who actually make a purchase.
loss damage waiver (LDW). Daily
insurance that covers theft and vandalism of a rented
car in addition to damage caused by accident.
loss leader. An item sold below
breakeven in the hope that customers will buy other
items at full price.
low fare search. A continuous,
computerized search for the lowest current available
fares designed to lower the cost of trips already booked
but not yet taken.
low season. The time of year when
travel to a destination is at its lowest and prices
decline.
lower bed. On a ship, the lower
of two bunk beds, placed at the conventional height
from the floor.
lowest logical airfare. The lowest
fare that is consistent with a corporation's travel
policy.
loyalty marketing. Term applied
to frequent flyer and similar programs designed to create
repeat business.
LRA/LRO. Abr. Local receptive
agent/local receptive operator. Used in the motorcoach
industry.
LSF. CRS. Local selling fare.
LUX. CRS. Luxury.
luxury class. The most expensive
accommodations or fare category.
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