. CRS. Stopover.
O&D traffic. Origin and destination
traffic. The passengers on a flight who are either boarding
or deplaning at a particular stop, as distinct from
those remaining on the plane to go to another destination.
OAG. Official Airline Guide.
occupancy rate. The percentage of
hotel rooms occupied during a specific time period,
omitting rooms not available for one reason or another.
OCNFT. CRS. Oceanfront.
OCNVW. CRS. Ocean view.
off airport location. A car rental
company that does not have a counter in the terminal
building. See also on airport location.
offline airline, offline carrier.
Any airline other than the one or ones that own and/or
control a particular computerized reservation system.
offline connection. A change of planes
that also involves a change of airlines.
offline point. A destination with
no service from a particular airline or other carrier.
off-peak. adj. Occurring or applicable
during a period of less travel or demand, as in a flight
or a fare.
off-season. n. A period of the year
when demand for a destination decreases and prices go
down. Also used as an adjective, as to describe a price
or fare applicable during such a period.
OHG. Official Hotel Guide.
OJ. CRS. Open jaw (qv).
OK. CRS. Confirmed.
Old Glory. Nickname for the U.S.
flag.
OMFG. Official Meeting Facilities
Guide.
omnibus. Obsolete term for a bus,
motorcoach, or similar mode of transportation.
on airport location. A rental car
company with a counter in the terminal building. See
also off airport location.
one-way trip. Any trip for which
a return leg has not been booked.
online carrier. An airline that can
provide immediate access through a computerized reservation
system (qv).
online connection. A change of planes
that does not involve a change of airlines.
OP. CRS. Other person.
open bar. Beverage service which
is free for guests.
open jaw. A trip that has no air
travel between two points on the itinerary. See also
arunk.
open jaw with side trip. An open
jaw itinerary with an additional roundtrip from one
of the cities on the itinerary.
open pay, open rate. A rate of payment
or compensation that is subject to or will be determined
by negotiation.
open segment, open ticket. An airline
ticket with no date specified.
open seating, open sitting. Seats
or tables are not assigned and will be occupied on a
first-come basis.
open skies. Referring to an agreement
between two countries allowing unrestricted air services
between them.
open ticket. A valid ticket that
does not specify flight numbers, dates, or times. The
holder of the ticket makes arrangements at a later date.
open water. Portions of the sea that
are far from land in which a cruise ship might experience
greater motion or rougher seas.
operator. Any company providing airline,
cruise, hotel, or other services.
OPNS. CRS. Operations.
OPT. CRS. Option (qv). Option date
(qv).
option. 1. An additional excursion
or other element that need not be taken. 2. Option date
(qv).
option date. Date by which payment
must be made to secure a reservation.
optional. Adj. Used to describe any
product or service that is not included in the base
price but which may be added at the customerÕs discretion
for an additional cost.
ORG. Official Recreation Guide.
orientation. A meeting or training
session designed to provide a basic understanding or
overview of a subject.
ORIG. CRS. Origin. Originating. Originated.
origin. The starting point of travel.
origin and destination traffic. See
O&D traffic.
ORML. CRS. Asian meal.
O/S. Abr. On a ship, an insider cabin.
OS. Abr. Outside sales. Outside sales
representative.
OSI. CRS. Other service information
(qv).
OSSN. Outside Sales Support Network.
OTC. Abr. One-stop inclusive tour
charter.
OTD. Official Tour Directory.
other service information. Notes
attached to a PNR (qv) which do not require attention
by the airline.
OTHS. CRS. Other services. Other
service information (qv).
OUT. CRS. Departure date, as from
a hotel.
out plant. adj. Referring to a travel
agency office on the premises of a corporate client
at which reservations may be made. The actual ticketing
is handled at another location.
outback. In Australia, extremely
remote or desert areas.
outbound. adj. Referring to the leg
of the journey departing the city of origin to the destination
or destinations.
outfitter. 1. Any company that sells
equipment for any of a broad range of outdoor activities.
2. A company that provides guided group or individual
outdoor activities, such as whitewater rafting, trekking,
camping, etc., including the use or rental of appropriate
transportation and equipment.
outrigger canoe. A Polynesian style,
oared vessel with an extending arm that provides stability.
outside cabin. On a ship, a cabin
with a porthole, window, or occasionally a private terrace.
outside sales. A department or activity
devoted to developing business through direct solicitation
of potential customers away from a retail location.
outside sales representative. A person
engaged in outside sales. May be an employee or an independent
contractor.
outskirts. The outlying areas of
a city.
outsource. To retain a separate specialist
company to handle certain internal business functions.
overbooking. The practice of taking
more reservations than there are seats, rooms, or space
in the expectation that no shows (qv) will bring the
number of reservations actually used below maximum occupancy.
overhead. 1. A storage compartment
located above head level, as on an airplane. 2. The
fixed expenses, such as rent and utilities, of a business.
overland. 1. Taking place on land.
2. Referring to travel that takes place off roads.
overlook. A turnoff on a highway
or other location offering a scenic view.
override, override commission. An
additional commission percentage paid when a certain
volume level is achieved.
oversale. See overbooking.
oversell. 1. See overbooking. 2.
v. To sell too aggressively; to exaggerate the features
or benefits of a product.
oversupply. Excess capacity, as of
airline seats or hotel rooms.
OW. CRS. One-way.
OX. CRS. Cancel if requested segment
is available, otherwise hold.
ozone layer. A high atmosphere phenomenon
providing shielding from the sun's ultra-violet rays.
Degradation of the ozone layer in some areas (such as
extreme southern South America and Australia) requires
travelers to take additional precautions against overexposure
to the sun.
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